Amherst, MA: Head Research Services – UMass Amherst

Contact Name: Vannoch Sin

Contact Email : vannoch@library.umass.edu

Institution/Organization Name: UMass Amherst

Job Location: Amherst, Massachusetts

Job Title: Head, Research Services

Application Deadline : February 20, 2017

Years of Experience Required: five

Link to Job Posting: http://www.library.umass.edu/

Job Description :

Librarian III or IV: This is the in-house title by which the position may be known. A functional title is usually a more descriptive title than the official title and may be required to identify very specific kinds of work. This title may be used in signing all correspondence.

GENERAL STATEMENT OF DUTIES: Provide innovative leadership to redefine the future roles and responsibilities of the department, expanding the discipline-based focus to include a functional model of library engagement. Develop, implement, and deliver library research services and initiatives to support the scholarly and academic activities of faculty, researchers, and students, including functional and discipline-specific instructional and research support, scholarly communication, digital scholarship, and systematic reviews. Cultivate new models of engagement by partnering with faculty, staff, and students.

SUPERVISION RECEIVED: Report to the Associate Director for Library Services, who reviews performance for effectiveness in meeting organizational goals and conformance with established policies, but has substantial independent responsibility without immediate supervision.

SUPERVISION EXERCISED: Have full supervision over a team of professional and para-professional staff members engaged in the performance of assigned duties in the Research Services Department.

EXAMPLES OF DUTIES:

1. Provide innovative leadership to redefine the future roles and responsibilities of the department, expanding the discipline-based focus to include a functional model of library engagement.
2. Develop, implement, and deliver library research services and initiatives to support the scholarly and academic activities of faculty, researchers, and students, including functional and discipline-specific instructional and research support, scholarly communication, digital scholarship, and systematic reviews.
3. Provide overall direction for a diverse group of staff to develop and implement a research services program.
4. Supervise and mentor departmental personnel as individuals and as a team. Monitor staff training opportunities to ensure staff have the skills and tools necessary for supporting 21st century library services in a rapidly changing environment.
5. Empower staff to make independent decisions at appropriate operational levels, holding staff accountable for successful completion of assignments, establishing workloads and procedures, providing guidance and direction, monitoring and evaluating performance, and coaching and counseling as needed.
6. Align departmental planning, priorities, goals, objectives and services with strategic initiatives of the Libraries and the University.
7. Develop metrics for success and analyze trends to continually evaluate services and their impact.
8. Use data and assessment techniques to support evidence-based changes to services, programs and the user experience.
9. Formulate, revise, and implement policies and procedures in response to evolving operational needs. Interpret such policies and procedures for students, faculty and staff as necessary.
10. Serve as a liaison to assigned academic departments.
11. Oversee the development of web sites, tutorials, and/or other online tools in support of discipline-based instruction and research support.
12. Collaborate closely on research service projects with all relevant library stakeholders including Undergraduate Teaching & Learning Services, Science & Engineering Library, Information Resource Management, Special Collections & University Archives, and especially Scholarly Communication.
13. Monitor, select, and assess (evaluate) collection and information resources in all formats in support of the teaching and research needs of relevant academic departments and programs.
14. Work creatively, collaboratively, and effectively to promote teamwork, diversity, equality, and inclusiveness within the UMass Amherst Libraries and the campus.
15. Participate in library-wide planning and governance, work in a shared decision-making environment, and serve as a member of the Library’s Senior Management Group and other library committees and working groups.
16. Represent the Libraries on appropriate campus committees, and at selected professional meetings and conferences as required.
17. Maintain current knowledge of trends and best practices as they relate to library services. Attend professional development activities as assigned or required to meet departmental goals and objectives.
18. Perform other related duties as assigned or required to meet department and university goals and objectives.

QUALIFICATIONS:

1. Master’s degree in library science – or equivalent degree – from a program accredited by the American Library Association, or its appropriate equivalent in librarianship from another country, or have appropriate equivalent experience.
2. Minimum of five years of successful supervisory, management and leadership experience in an academic library, along with the ability to articulate vision, set direction, and accomplish initiatives in a rapidly changing environment.
3. Demonstrated expertise in developing services with high-level support for faculty research needs,
4. Demonstrated understanding of changes in academic library research trends, and the ability to analyze, implement and adapt to evolving services and technologies.
5. Excellent organizational skills and effectiveness in balancing multiple assignments and projects.
6. Excellent interpersonal skills with the ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni.
7. Experience in applying innovative instructional techniques.
8. Experience facilitating groups.
9. Commitment to professional development.
10. Understands responsibilities with respect to conflicts of interest and behaves in ways consistent with both law and with university policy.
11. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
12. Advanced degree in subject area, mentoring experience, and successful experience in grant writing, preferred.
13. Working knowledge of at least one foreign language, preferred.

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About uwslis

Student & Alumni Services Coordinator for the School of Library & Information Studies at the University of Wisconsin-Madison
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