Contact Name: Dawn Bierman 608-265-4057
Contact Email : firstname.lastname@example.org
Institution/Organization Name: UW Madison
Job Location: Madison WI
Job Title: IT Analyst
Application Deadline : May 17, 2017
Years of Experience Required: 3 years with MySQL
Job Description: The Transportation Services (TS), Information Technology (IT) group is a service organization focused on designing, supporting, and managing the critical IT systems that support a wide-variety of transportation solutions offered to campus. The TS IT group is responsible for several critical systems, applications, and tools including the Parking Access Revenue Control Systems (PARCS), which utilizes two vendors – T2 and Skidata, a help desk ticket management system, and other websites and applications supporting the transportation solutions.
The PARCS IT Analyst will be responsible for data management (how we gather data, how we store it, how we can integrate it, how the business uses it, how we can develop useful reports, etc.) within the department. Additionally, they will also engage stakeholders to gather requirements for process improvement efforts, new projects, software upgrades, etc. to ensure our IT systems are meeting their business needs. The PARCS IT Analyst will join a new IT team, alongside an IT Engineer, that supports the systems that ensure thousands of people can come and go from the University every single day. The team will do this by applying creative technology-driven solutions to complex problems, increasing efficiency, and focusing on delivering outstanding customer service.
This position functions under the general supervision of the IT Manager.