Chicago, IL; Knowledge Resources Associate, Grenzebach Giler and Associates

Summary
The Knowledge Resources Associate is responsible for electronic and physical records management and knowledge sharing for the following: to accession and archive firm project documents in Microsoft SharePoint, conduct reference research, architect solutions for information sharing in Microsoft SharePoint, and assist with formulating firm policies and best practices around content management. Reports to the Knowledge Resources Manager.
Key Responsibilities
Records Management and Reference
 Manage the firm’s records (primarily digital) and leverage them to enhance client services, cultivate professional practice, and inform firm decision making
 Oversee related records and document policies. Communicate best practices around document management
 Oversee maintenance of the firm’s physical archives
 Respond to reference requests from consultants and other staff using Microsoft SharePoint and physical archives on site, as well as publically available resources
 Summarize research for firm principals and consultants in a variety of formats, from bibliographies to short-form literature reviews
 Maintain the firm’s library and provide access to physical materials as needed

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 Maintain industry awareness and capture pertinent third-party research and data
 Foster a culture of knowledge sharing and collaboration across the firm
SharePoint and Knowledge Sharing
 Assist with ongoing maintenance of and improvements to SharePoint 2013 environment, including developing new pages, participating in strategic planning, and maintaining the homepage
 Assist with staff-wide SharePoint training sessions and troubleshooting
 Work with project teams to ensure remote consultants are able to collaborate with Chicago teams during project work via SharePoint sites
 Develop awareness of the knowledge base in SharePoint
 Disseminate relevant industry news to staff on a regular basis
 Manage firm subscriptions to industry publications, both physical and digital
Core Competencies
 Comfort with large data sets, data manipulation, and management
 Strong research, communication, and customer service skills
 Demonstrate knowledge of the principles of organizing and indexing information
 Familiarity with document tagging, taxonomies, managed metadata
 Familiarity with database management best practices
 Comfort with a wide variety of technologies and data sources, and a willingness to learn
 Ability to work with minimal direction and under pressure to meet exacting deadlines.
 Willingness to maintain high standard of client deliverables
 Ability to apportion time and prioritize tasks to satisfy deadlines

Minimum Qualifications
 Undergraduate degree required; Master of Information Science preferred
 1-2 years of relevant work experience preferred, but not necessary
 Experience with Microsoft SharePoint administration, or another knowledge sharing platform
 Advanced Proficiency in Microsoft Word, PowerPoint, Excel, and Visio
 Proficiency with front-end development: HTML, CSS, Javascript, and jQuery
 Familiarity with best practices related to UX/UD and responsive design
 Interest in professional organizations such as SLA, ARMA, or SAA

To Apply
Send a resume and cover letter to Tina Yarovsky (tyarovsky@grenzglier.com). No calls, please.
About GG+A
GG+A has built a high-performance culture across all of its products and services. It is client-centric and committed to responding swiftly to client needs and requirements. It is a challenging environment that seeks intelligent, energetic, self-motivated individuals who are achievement-oriented and have high integrity. The firm’s strategy is to continue to grow, serving a widening global constituency of nonprofits, especially in the sectors of higher education, academic healthcare, independent schools, arts and culture, and selected institutions in human services, and national and global charities.
The primary mission of GG+A is to assist its clients in the substantial improvement and acceleration of their fundraising programs. It seeks to align those programs with the institution’s core mission and ensure their sustainability.

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