San Antonio, TX; Associate Dean for Instruction & User Services, Our Lady of the Lake University

On the foundation of faith, wisdom and trust in Providence, Our Lady of the Lake University (OLLU) prepares graduates to transform their communities, families and professions.

OLLU, founded in 1895 by the Congregation of Divine Providence, is a coeducational comprehensive institution with an enrollment of more than 3,100 students. With its main residential campus in San Antonio and non-traditional programs in San Antonio, Houston (The Woodlands), the Rio Grande Valley (La Feria), and online, OLLU has a presence in two of the largest cities in Texas, the border region, and literally around the world.

The University offers more than 30 undergraduate majors and minors, 14 master’s programs and two doctoral programs through its College of Arts and Sciences, School of Business and Leadership, School of Professional Studies and the Worden School of Social Service. OLLU offers classes in daytime, evening, weekend and online formats.

Job Description:

The Library at Our Lady of the Lake University in San Antonio seeks Assistant/Associate Dean for Instruction & User Services beginning January 2, 2017.

Job Summary:

Assistant/Associate Dean for Instruction and User Services will provide leadership and vision for the Sueltenfuss Library’s information literacy program and user services. As a member of the management team, this position will participate in setting the library’s strategic direction and pursue specific partnerships with other campus units to achieve the library’s vision of an omnipresent, integrated, campus-wide knowledge resource for 21st century learning and scholarship.

This is a full time, 12-month management position reporting to the Dean of the University Library. The successful candidate will bring strong collaborative, communicative, and interpersonal abilities in order to provide strategic and operational leadership for the Library. Appointment at Assistant or Associate Professor rank, depending on qualifications; non-tenure track.

Essential Duties:

  • Participate as an academic administrator in the overall management of the Library and administer the Library in the absence of the Dean of the Library.
  • Lead the coordinated development of content & delivery of information literacy instruction and advocate for integration of library collections, services and programs into academic program learning outcomes; teach information literacy sessions as needed.
  • Supervise the day-to-day management of instruction, reference, circulation, reserves, interlibrary loan, and facility; provide reference service; maintain proficiency in use of ILS modules and IlLiad and associated reporting functionalities; develop and review policies and procedures.
  • Schedule, train, and evaluate 2 FTE library faculty, 2.5 FTE staff and 5.25 FTE student employees; encourage and foster librarian & staff professional development, collaborative skills and teamwork.
  • Plan, implement, and manage a collaborative program of library outreach and marketing.
  • Collect and analyze use statistics, assess library services and programs, prepare reports, and make recommendations for strategic planning and decision making; assist with gathering user experience data to collaborate on and contribute to the creation, development and implementation of new physical & digital projects and services.
  • Assist with planning and management of facilities changes and improvements.
  • Participate in planning, implementation, and management of the library’s strategic plan; set well-articulated goals in congruence with the Libraries’ strategic objectives.
  • Maintain knowledge of trends in library services, assessment, technology, and information literacy and lead discussions on those that would further the library’s strategic goals.
  • Interact with University faculty, administration, staff and student support services (Center for Teaching & Learning, IT, student success units, student affairs).
  • Serve as liaison to selected academic departments, providing consultation on library resources for the discipline and information literacy instruction.
  • Some evening and occasional weekend hours required.
  • Serve on university and library committees as appropriate.
  • Pursue personal professional development; contribute to the profession through scholarship and service to library organizations.

Required Knowledge, Skills & Abilities

  • In-depth of library public services & information literacy.
  • Ability to work effectively and collegially with a diverse population of faculty, students, and staff.
  • Demonstrated oral communication skills with the ability to be an effective, active listener, and facilitator.
  • Excellent written communication skills and organizational skills including the preparation of reports, analysis of data, dissemination of policies and procedures, and communication with various constituencies on and off campus.
  • Proven record of working collaboratively within an academic community.
  • Familiarity with ACRL Framework for Information Literacy.
  • Proficient in library technology, productivity, course management systems, and instructional software.
  • Experience with serving an online student population.
  • Ability to think creatively and to demonstrate creative problem solving.
  • Must be able to respect, support, and contribute to the University’s mission and strategic plan.
  • Experience with strategic marketing and event planning.
  • Model behaviors consistent with University’s Core Values: Trust, Integrity, Community & Service.
  • Maintain an awareness of current trends, products and services, for delivering information literacy instruction and user services.

Preferred Skills:

  • Experience with managing budgets.
  • Model team behavior; foster and maintain collaborative and collegial relationships with all OLLU employees in a constructive, tactful and professional manner; be proactive in resolving problems and conflict.
  • Lead discussions about new service models including combining and/or creating service points within the library and with other University departments.


Required qualifications:

  • MLS or equivalent from ALA-accredited program.
  • Three years supervisory experience in an academic library.
  • Relevant experience in the management of instruction and/or user (public) services,
  • Record of scholarship or other professional activity.
  • Minimum three (3) years successful experience in public services or instruction in an academic library as a department or division head.
  • Leadership, planning and assessment abilities.
  • Excellent organizational, interpersonal, and oral and written communication skills; ability to concurrently manage multiple projects.
  • Knowledge of current issues and trends in higher education and academic libraries including technological developments.
  • Record of scholarship or professional activity in library and related organizations.
  • Demonstrated experience in human resource management, budget management, policy development, assessment, project management, library systems, and collection development is required.

Preferred Qualifications:

  • Second advanced degree.
  • Five or more years of supervisory experience in an academic library.
  • Experience in an academic library, preferably in the public services or instruction sectors.
  • Experience working with diverse populations of students, faculty, staff, and the community.
  • Demonstrated oral communication skills with the ability to be an effective, active listener, and facilitator.
  • Relevant experience in assessment and evaluation of services for continuous improvement.
  • Experience in strategic planning, setting key performance indicators, and assessment of outcomes.
  • Experience developing, implementing, and managing budgets.
  • Ability to work collaboratively with library colleagues, faculty, staff, and students to build teams to set and accomplish strategic goals.
  • Proven record of success in administering and managing projects, including ability to evaluate and communicate project value.
  • Experience providing circulation, reserve, and/or interlibrary loan services in an academic environment.
  • Ability to work effectively and collegially with a diverse population of faculty, students, and staff.
  • Knowledge of change management models and user experience (usability of digital interfaces & physical spaces).

Additional Information:

For questions about the position contact:  Judy Larson, Dean of University Library & Archives (

Employment with Our Lady of the Lake University is contingent upon the applicant undergoing a background investigation.

OLLU seeks to attract, develop and retain the highest quality faculty, staff and administrators. The University is committed to diversity and strongly encourages applications from women and minorities. EOE

Our Lady of the Lake University uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

Application Instructions:

Please complete the online Application for Academic Employment and attach the following:letter of Interest denoting position for which applying, Resume and/or Curriculum Vitae, Copies of all transcripts reflecting receipt of terminal degree in discipline for which applying, and a listing of three professional references. For consideration for Academic Employment, all materials above must be submitted together and at one time. Incomplete packets for academic employment will not be considered.